Keurig Coffee Machine Gasket's Problems
Same problem, only getting 6 oz. in a cup. Keurig customer service was very helpful. Asked if we had descaled, I said no because it's only 3 months old and we don't use it that much. Was told to look inside the K cup holder where there is a small round rubber gasket on the needle part.
The gasket should be pulled up. Used tweezers, pulled up as far as I could and then brewed a large cup of hot water. Worked perfectly. The gasket will slip down a bit, but the cups will still be full.
I told the man that nowhere in the manual does it mention this gasket as a possible solution to the half cup problem. He was very helpful and courteous. Is the gasket thing a design problem? Don't know, but we are getting full cups now.
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Keurig Coffee Makers Reviews.