My Experince Of Keurig B66 Coffee Maker
by Tom Smith
(Denver, CO USA)
Keurig B66 Coffee Maker. I experienced a "Not Ready" failure mode that locks up the Keurig coffee maker after randomly brewing a cup and emptying the internal reservoir.
I thought it was a one time issue with the first unit we purchased from COSTCO (Model B66 with extra K-cups bundled), but after quickly going through 3 units in less than 2-weeks over Thanksgiving (COSTCO processed the returns without issue) and talking to the Keurig Factory Service Department multiple times to ensure we weren't doing something to cause the failure, we became convinced that there was a fundamental manufacturing flaw across all the models that has not been corrected during the past three years judging by the posts I've seen on numerous blogs.
Our failures came pretty quickly after only 10 cups with the first unit, 5 on the second, and 1 on the third.
The Keurig Service Department said we should not plug any other appliances into the same outlet, which we followed precisely on the third unit... it made no difference.
Very disappointing to say the least. I also agree, Keurig has a great idea... but poor execution by not being able to quickly fix this obvious flaw.
Since the time this was posted the thread has got too long...so here are the Step by Step Instructions as posted by a User at the bottom of this page -
There are 4 steps to fix this:
1. Simultaneously press and release "small mug" and "medium mug". Immediately afterward press "menu" 3 times. (Menu is the black button under the display screen.) You should see a time 6:09 on your screen.
2. Press "menu" once. Your LCD screen should say Brew 0:00.
3. (I messed this step up like 10 times and had to unplug the machine, then replug it and start over at step one. You have to unplug if the LCD displays "auto ____". If it continues to flash "Not Ready" and "Brew" then you can just keep trying step 3). Press and hold "medium mug". While holding "medium mug" press and release "menu". Immediately after pressing "menu" (while still holding "medium mug") press "small mug". Release "small mug" and "medium mug" at the same time. This entire thing needs to be done very quickly. as soon as you release "menu" go to "small mug" and release both buttons quickly.
4. Unplug the machine (do not turn it off). Wait for 3 seconds or so. Plug it back in, turn it on and follow the instructions for priming.